Last Updated: [October 2024]

At FlueCapture, we are committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal information when you use our website and services.

1. Information We Collect

We collect personal information when you interact with our website or contact us. This information may include:

• Contact details: such as name, email address, phone number, and mailing address.
• Usage data: including details of your visits to our website, the resources you access, and your browsing activity.
• Technical data: such as IP address, browser type, operating system, and device type.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

• To provide our products and services.
• To communicate with you regarding inquiries or requests.
• To improve our website, services, and customer experience.
• To comply with legal obligations or to prevent fraud.

3. Legal Basis for Processing

We process your personal data under the following legal bases:

• Contractual necessity: to provide services requested by you.
• Consent: where you have given your explicit consent to the processing of your data (e.g., for marketing communications).
• Legitimate interests: for activities like improving our website or ensuring security.
• Legal compliance: where processing is necessary for compliance with legal obligations.

4. Sharing Your Information

We may share your personal data with third parties only in the following cases:

• Service providers: who assist us in operating our website and delivering services (e.g., hosting services, payment processors).
• Legal obligations: if required by law, regulation, or government authority.
• Business transfers: if FlueCapture is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

We do not sell or share your personal information with third parties for their own marketing purposes.

5. Cookies

Our website uses cookies to improve user experience and collect anonymous data about website traffic. Cookies are small text files stored on your device when you visit a website.

You can manage or disable cookies through your browser settings. However, please note that disabling cookies may affect your ability to access certain features of our website.

6. Data Security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We will retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations. When we no longer need your data, we will securely delete or anonymize it.

8. Your Rights

Under the GDPR, you have certain rights regarding your personal data, including:

• Right to access: You can request a copy of your personal information held by us.
• Right to rectification: You can request corrections to any inaccurate or incomplete data.
• Right to erasure: You can request the deletion of your personal data under certain conditions.
• Right to restrict processing: You can request limitations on how we process your data.
• Right to data portability: You can request the transfer of your data to another service provider.
• Right to object: You can object to the processing of your data in certain cases, such as direct marketing.
• Right to withdraw consent: You can withdraw your consent to data processing at any time.

To exercise any of these rights, please contact us at info@fluecapture.com.

9. International Data Transfers

As FlueCapture is based in the UK, your personal data will be processed in accordance with UK laws. However, your data may be transferred to and stored on servers outside of the UK or the European Economic Area (EEA). We ensure that any such transfers comply with applicable data protection laws and safeguard your personal information.

10. Children’s Privacy

FlueCapture does not knowingly collect personal information from individuals under the age of 16. If we become aware that we have collected personal information from a child under this age, we will take steps to delete such information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Last Updated" date will be revised accordingly. Please check this page regularly to stay informed about how we are protecting your data.

12. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at: Email: info@fluecapture.com Phone: [+447341632466]